Steps
Fill in campaign details
- Campaign name — internal label so you can tell campaigns apart (e.g. “Web design clients”)
- Prompt — the question or message your customer sees before submitting (e.g. “How did your experience with us go?”)
- Submission type — choose Text, Video (Professional plan only), or both
Tips for good prompts
A specific prompt gets better responses than a generic one.| Generic | Better |
|---|---|
| ”Leave a review" | "What problem did we solve for you, and would you recommend us?" |
| "Tell us what you think" | "How has using [your service] changed things for your business?” |
Campaign limits
- Starter plan: 1 campaign at a time
- Professional plan: Unlimited campaigns
Need more campaigns? Upgrade to Professional.